Physiotherapy Recommendations & Client Reviews

A heartfelt thank you to OneEssential physiotherapist Alan! About three weeks before the Oxfam Trailwalker, I started feeling increasing pain in the sole of my foot during a race. By the end, it was so painful I could barely walk—I felt it must be serious and assumed I’d have to pull out of Trailwalker. When Alan heard about my condition, he arranged an urgent assessment. After examining me, he said it wasn’t plantar fasciitis as I feared, but rather an acute strain of the plantar tendon. With treatment, the pain significantly decreased. He also taught me rehab exercises to prevent further injury. Before I left, he simply said, “You're good to go for Trailwalker!” That one sentence completely eased my worries. Thanks, Alan, for your professional advice and treatment!

I’m very satisfied with the treatment for my hamstring issue. The therapist was highly professional and provided effective advice and treatment tailored to my condition. I noticed significant improvement after each session!

About six months ago, I injured my medial collateral ligament (MCL) while playing football. After seeing an orthopaedic specialist and getting an MRI, I was told it was a minor tear and got referred to a chain physiotherapy centre. But each session only lasted about 15 minutes with some ultrasound and a quick check—nothing really helped. I thought all I could do was rest and wait it out. I assumed it would take at least half a year before I could return to training and play matches again. One day, a friend referred me to another physiotherapist. I figured it wouldn’t hurt to try someone new, maybe get a second opinion. And that’s how I met Alan—by chance. Wow! After just one session with Alan, I thought: “Is this what real physiotherapy is supposed to be like?” What I experienced before was honestly subpar. Alan explained things even better than the orthopaedic doctor—he went through the body’s structure, the function of each part, and did various tests to understand my condition thoroughly. Then he guided me through specific movements, pointing out which areas were injured, what I needed to be cautious about, and which parts were already ready for training. That’s when I realised—I had wasted so much precious time. I could’ve started rehab much earlier and been back on the field sooner. Over the next two months, I followed up regularly—not excessively—and followed Alan’s guidance to the letter. I worked hard at home, pushed myself, but genuinely enjoyed doing the rehab exercises. Every session, I could feel myself progressing. Alan would gradually introduce new challenges and training stages. For the first time, I could see the finish line—getting back on the field was finally within reach. It was emotional. I hadn’t played football in half a year. That frustration and helplessness… only someone who's been there would understand. The most unbelievable part? I ended up being even fitter than I was before the injury. I feel stronger and more confident on the field than ever. I’m incredibly lucky to have met Alan—thank you for your attentiveness and professionalism.

I highly recommend Alan! When you're injured, don’t just guess what’s wrong—doing so can lead to long-term issues. I've already referred 5–6 friends to see Alan for proper diagnosis. Once you truly understand the root cause of your injury, then you can decide whether to see an orthopaedic doctor, a Chinese bone-setter, or pursue other treatment options. I believe this is the safest approach. What I appreciate most about Alan is how thorough and detailed he is during assessments. He explains everything clearly, and his predictions about recovery timelines are always accurate—which gives me great peace of mind. I’ve had three injuries: shin splints, a knee issue, and an ankle injury. Every time, Alan helped me understand that the root cause was muscle weakness. By following his rehab training, I was able to gradually strengthen my muscles, avoid reinjury in the same areas, and significantly improve my overall athletic performance. I strongly recommend Alan to anyone serious about recovery and long-term injury prevention. 我三次受傷，一次shin splints，一次膝頭，一次腳腕，每次經佢斷症都令我更明白自己肌力不足而受傷嘅起因，然後按佢嘅復康訓練逐漸強化肌力，避免重複位置再度受傷，運動表現有大幅改善，我非常推介Alan

I injured my knee while playing football, and from the start, the pain was bad enough to affect my daily life—things like going up and down stairs or even just bending down were painful. A friend recommended OneEssential, and that’s how I met my physiotherapist, Alan. During the first session, Alan took time to understand how long the discomfort had been going on, where exactly the pain was, and how severe it felt. He then tailored a personalised rehab program to help strengthen the injured area. Alan closely followed up on my recovery throughout the process, and thanks to his support, I was eventually able to get back to playing football. Highly recommended!👍🏻

I ruptured my Achilles tendon while playing volleyball. Alan was incredibly attentive in following up on my condition. During physiotherapy, he used a variety of techniques to help improve my foot’s recovery. Now, I’m back on the court and playing better and better!

I injured my knee while playing volleyball and had to undergo surgery to remove a torn meniscus. When I arrived at the clinic, the physiotherapist first took time to thoroughly understand my condition and then provided tailored advice and treatment methods. In addition to the treatment room, there’s a large open space where I could do rehab exercises. After each session, which included careful treatment and targeted exercises, I noticed clear improvement in the injured area—my recovery progressed quickly. The physiotherapist also suggested exercises I could do at home to support the overall rehab process. That’s why I highly recommend this place to anyone in need of physiotherapy.

I had a hamstring strain and ankle pain, and the treatment helped me recover quickly. It was highly effective and made a real difference!

A heartfelt thank you to physiotherapist Alan! 🙌🏻 After a serious sprain during a trail race, I immediately turned to Alan for treatment. From assessment and treatment to recovery and strength training, he was incredibly dedicated every step of the way. Four months later, I successfully completed the UTMB CCC 100km mountain race in Europe! Alan truly played a vital role in making that happen. Thank you!!

I sprained my ankle while playing football, and I was fortunate to receive treatment from Alan. Throughout the process, Alan was very attentive and also gave me helpful advice on how to reduce the risk of injury while playing. The pricing was reasonable too—highly recommended! 收費合理， 十分推薦

Therapist Gary was extremely attentive and professional in helping me identify the root cause of my pain. I originally sought treatment because of heel pain when landing on my foot, but Gary discovered that the real issue was a strained joint in the top of my foot, which was causing the heel discomfort. Thank you for your professional care and support! 收費合理， 十分推薦